Effective Date: 20/08/2021

At Technoglobe, we aim to provide a seamless experience for our clients across all our services. Please review our Shipping and Delivery Policy to understand how we manage deliverables for digital services.

1. Delivery Policy for Digital Services

1.1 Scope of Services

This policy applies to the following services:

  • Website Design
  • WordPress Development
  • E-Commerce Development
  • SEO
  • Digital Marketing
  • Mobile App Development

1.2 Service Deliverables

  1. All services are delivered in digital formats (e.g., files, links, or published content) based on the project scope agreed upon during the contract.
  2. The delivery timeline will be specified in the project proposal and contract.

1.3 Delivery Timeline

  1. Delivery timelines vary depending on the service:
    • Website Design: 10-30 business days, depending on project complexity.
    • WordPress Development: 15-40 business days, depending on customization.
    • E-Commerce Development: 20-60 business days, depending on product catalogue size and integrations.
    • SEO: Ongoing service with monthly deliverables.
    • Digital Marketing: Campaigns are set up and managed within 5-10 business days.
    • Mobile App Development: 30-90 business days based on app features and platform requirements.
  2. Any delays due to unforeseen circumstances will be communicated promptly to the client.

1.4 Communication During Delivery

  1. Regular updates will be provided via email or through the project management platform agreed upon.
  2. Clients may request progress updates at any time during the project timeline.

2. Revisions and Approvals

2.1 Revisions

  1. Clients are entitled to a specified number of revisions as outlined in the project agreement.
  2. Revision requests must be submitted within 7 business days of receiving the deliverable.

2.2 Final Approvals

  1. Once the deliverable is approved by the client, it will be considered final.
  2. Any additional changes after final approval may incur extra charges.

3. Delivery Issues

3.1 Delayed Deliveries

  1. If a service deliverable is delayed beyond the specified timeline, clients will be notified immediately with a revised delivery schedule.

3.2 Dissatisfaction with Deliverables

  1. If a client is not satisfied with a deliverable, they must notify Technoglobe within 7 business days for resolution.
  2. Technoglobe will work to address concerns within the scope of the original project agreement.

4. Changes or Cancellations

  1. Changes to the scope of work must be requested in writing and may result in adjustments to timelines and costs.
  2. Cancellations must be communicated in writing. Refund eligibility will be governed by our Cancellation and Refund Policy.

5. Contact Us

For any questions or concerns regarding the delivery of services, please contact us at:

  • Email: support@technoglobe.in
  • Phone: +91 7014137513
  • Address: Benfish, H-17, Multipurpose Market, Bagula, West Bengal 741502

By availing of our services, you acknowledge and agree to this Shipping and Delivery Policy.